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Supplier Performance Management System

USE CASE

SOLUTION

Supplier Performance Management System

VERTICAL

Manufacturing

TECH USED

ETL
ARTs
AI/ML
Perceptivity

CLIENT CHALLENGE

A furniture manufacturer faced significant challenges with their existing ERP system, which inadequately managed supplier performance. The system lacked capabilities for providing detailed insights into key vendor management aspects such as quality management and supplier and product performance compliance. Specific issues included: 

  • ​Ensuring on-time delivery from vendors and comparing lead times among potential suppliers.

  • Managing high volumes of returned products, especially wood, due to varying quality levels related to color, voids, and grain.

  • Tracking and managing returns manually and inefficiently

  • Performing in-house lead testing for products from certain suppliers with manual tracking and vendor management to meet compliance standards.  

OUR SOLUTION

Bear Cognition proposes a comprehensive Supplier Performance Management System (SPMS) with the following components:

Supplier Performance Analytics Dashboard

Implementation:

  • Integration with Existing ERP: Enhance the current ERp system with dedicated Supplier Performance module.

  • Data Aggregation: Aggregate data from all suppliers into a centralized dashboard, integrating with the existing ERP and other relevant data sources.

  • Performance Metrics: Track key performance indicators (KPIs) such as on-time delivery rates, lead times, and compliance rates.

Solution Benefits:

  • Detailed Insights: Provides detailed insights into supplier performance, enabling the manufacturer to identify and address underperforming suppliers.

  • Benchmarking: Allows for the comparison of suppliers, facilitating better decisionmaking in vendor selection and management.

Automated Return Management System

Implementation:

  • AI/ML Integration: Utilize AI and machine learning algorithms to automate the return management process.

  • Quality Control Integration: Integrate quality control (QC) data to automatically flag and process returns based on predefined quality parameters (color, voids, grain).

  • Real-Time Tracking: Implement a real-time tracking system for returned products, providing visibility into the status and reason for returns. 

Solution Benefits:

  • Efficiency: Reduces the manual effort involved in tracking and managing returns.

  • Accuracy: Ensures accurate and consistent handling of returns, minimizing errors and delays.

  • Predictive Analysis: Uses AI/ML to predict return trends and adjust procurement strategies accordingly.

Lead Time and Delivery Accuracy Tracking

Implementation:

  • Vendor Portal: Develop a vendor portal that allows suppliers to update delivery schedules and lead times in real-time.

  • Automated Alerts: Implement automated alerts for delays or discrepancies in delivery schedules.

  • Comparative Analysis: Provide tools for comparative analysis of lead times among different suppliers.

Solution Benefits:

  • Visibility: Improves visibility into supplier delivery schedules, enabling proactive management of delays.

  • Optimization: Helps optimize procurement strategies by selecting suppliers with reliable lead times.

In-House Compliance Management System

Implementation:

  • Automated Compliance Tracking: Develop a system to automate the tracking of in- house lead testing and other compliance requirements.

  • Vendor Integration: Integrate with supplier systems to ensure compliance data is updated and verified in real-time.

  • Reporting: Generate automated compliance reports to streamline vendor management and regulatory adherence.

Solution Benefits:

  • Consistency: Ensures consistent tracking and management of compliance requirements.

  • Efficiency: Reduces the manual effort involved in compliance tracking, freeing up resources for other tasks.

  • Transparency: Provides transparency in compliance status, facilitating better communication with suppliers and regulatory bodies.

Consolidated Financial Dashboard

Implementation:

  • Financial Data Integration: Centralize all order and return information, along with associated financial data, within a dynamic visual dashboard.

  • Real-Time Updates: Ensure real-time updates and tracking of financial metrics related to supplier performance.

  • Forecasting Tools: Implement forecasting tools to predict the financial impacts of supplier performance issues.

Solution Benefits:

  • Transparency: Enhances fiscal transparency by providing a clear view of financial data related to supplier performance.

  • Decision-Making: Supports informed decision-making by providing accurate and up-to-date financial insights.

  • Forecasting: Helps in forecasting financial outcomes based on current supplier performance trends.

TECHNOLOGY BEHIND THE SUCCESS

The success of this solution would be driven by Bear Cognition’s proprietary technologies, including the DISC System for seamless data integration, storage and curation. Supported by AI/ML algorithms, these tools enable continuous learning and improvement, ensuring that our systems adapt to evolving operational demands and compliance requirements. All these metrics are easily visible and tracked through Perceptivity, our custom UI, for real-time strategic decision making.  

TRANSFORM YOUR BUSINESS

With Bear Cognition’s Supplier Performance Management System, streamline your supply chain operations and enhance supplier relationship management. Our AI-driven technology, coupled with our SwaS™ (Software with a Service) model, ensures solutions that are not only efficient but also adaptable to your specific business needs, keeping you at the forefront of industry standards and operational excellence.  

4401 belle oaks dr STE 240 N CHS SC 29405 | 800.659.9177

contact-us@bearcognition.com | www.bearcognition.com

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